The studio is ground floor with ramp access.

• If you have a disability or specific requirements, please contact us prior to your lesson so we can accommodate you.

• Mobile workshops are also available — contact hello@clodpots.com for details.

No prior experience is required for our courses and taster sessions. Everyone from complete beginners to more experienced makers can enjoy the workshops. Class sizes are small which allows me to tailor tuition to the individual therefore most classes are mixed ability.

Wear clothes you don’t mind getting a little messy. We provide aprons, but clay can sometimes find its way onto clothing. Closed-toe shoes are recommended in the studio.

For social workshops (BYOB, pub nights), feel free to bring/purchase your own drinks. Some workshops may include tea, coffee, or water. Always check the session description for details.

Absolutely! We offer tailored private lessons, corporate workshops, and birthday parties. Contact us to discuss dates, group size, and special requests.

Can I cancel or change my booking?

Rescheduling / Transfers:

• Changes to your booking can be made up to 14 days before the course start date at no extra cost.

• Transfers are subject to availability, and Clod Pots is not obliged to offer a suitable alternative.

• Each booking can only be transferred once; further transfer requests will be treated as a cancellation.

• If you do not attend after the 14-day period, we cannot provide alternative booking slots.

Payments:

• All course payments must be made in full via our website booking system, including any booking fees.

Delegate Substitution:

• You may nominate a substitute delegate at any time before the course at no additional cost.

Cancellations & Refunds:

• All cancellations must be sent by email to hello@clodpots.com.

• If a participant fails to attend, full course fees are payable.

• Under the Consumer Protection (Distance Selling) Regulations 2000, you may cancel your booking within 7 working days of receiving your confirmation.

• There is no right to cancel if the course begins within this 7-day period.

Pieces that require firing are usually ready 6–8 weeks after your session.

• We will contact you by email to arrange pickup or delivery.

• Please check your spam/junk folder if you don’t see our email.

• We hold finished pieces for up to 2 months after notification; uncollected items after this period may be disposed of.

Yes! Gift vouchers are available and can be redeemed for any workshop. Perfect for birthdays, anniversaries, or special occasions.

• Vouchers are valid for 12 months from the date of issue.

• They cannot be redeemed for cash and are non-refundable after 24 hours of purchase.

• If gifting a voucher, we recommend checking with the recipient after a couple of months to ensure they’ve used it.

• To use your gift voucher you will need to email us directly at hello@clodpots.com they cannot be used at the checkout online unless purchasing handmade ceramics from the shop.

Yes. By booking or attending a class, you are deemed to have read, understood, and accepted Clod Pots’ Terms & Conditions and Advice & Safety information.

Some workshops include firing for up to two pieces; extra pieces are £5 each.

• For self-directed sessions, additional firing costs may vary by size — check the booking page.

• Finished work is held for up to 2 months after firing; uncollected work may be recycled.

• Postage is available at £7 per item.

• Clod Pots cannot guarantee against damage during firing and offers no compensation for breakage.

Pieces are usually ready within 6–8 weeks.

• Occasionally delays may occur due to kiln faults or engineer availability.

• If you haven’t received a collection email after 8 weeks, please contact hello@clodpots.com.